Questions we hear most
If yours isn't here, call or send a message. Please leave out medical details.
Do you take my insurance?
We are in network with some PPO dental plans and out of network with others, and we file claims for you either way. The table on the fees page shows each kind of plan and where we stand.
What if I don't have insurance?
You pay at the visit and get a written estimate before treatment. Financing is offered by third-party lenders. Approval and terms are set by the lender.
Do you accept Medicaid or CHIP?
No. We are not enrolled with Medicaid or CHIP.
Will it hurt?
Most people feel pressure and some tenderness. We numb the tooth, you can ask for a break at any time, and we stop whenever you ask.
How often do I need X-rays and a cleaning?
Dr. Sorensen decides from your exam and your history. She tells you why before she takes X-rays.
What is a deep cleaning?
A longer cleaning of the roots under the gums, usually over two visits, for gums that have pulled away. Hiroko or Dr. Sorensen shows you why it is suggested.
Do you see children?
We see adults and teenagers. For a younger child we can suggest a dentist who sees children.
What counts as a dental emergency?
A broken or knocked-out tooth, swelling or a toothache that won't quit. Call us. For trouble breathing or swallowing, call 911.
Do you offer sedation?
No. We use a local anesthetic, which numbs the tooth. If you need more than that, we can suggest a dentist who offers it.
Can I get a written estimate before treatment?
Yes. You can ask for one at any time, and you can take it home before you decide.
Do you speak Spanish?
Yes. Katia Padilla at the front desk speaks Spanish and English. Dr. Sorensen and Hiroko Nakama speak English.
How do I cancel or change a visit?
Call or text us as early as you can. Katia will find another time.
Will my crown be done the same day?
Sometimes, but we can't promise it. It depends on the tooth, the material and the day. Dr. Sorensen tells you at the exam.
Still have a question?
Send a request and Katia will call, text or email you. Please leave out health details; for anything urgent, call us.